In today’s digital world, customers are more informed than ever. They often do thorough research before making purchasing decisions. With online shopping and product information readily available, businesses must provide quick and easy access to relevant details.
Setting up a self-serve Product Enquiry Service through SMS lets customers quickly get information about your products or services on their mobile devices. This speeds up their decision-making process and improves the customer experience. It also increases the chances of conversion and boosts brand visibility.
To make access even easier, offering a free QR code linked to the enquiry service allows customers to scan it and retrieve product information with minimal effort. This added convenience encourages them to engage with your brand, research, and move closer to making a purchase.
By providing instant access to product or service details, your business can stand out from the competition and connect better with today’s informed consumers.
Process
- Consumer texts a product keyword to our mobile short code
- An automated text message is sent directly to them with more information about the product
- Consumers click the link to a mobile landing page for additional product information
- Consumer calls to your store or make a purchase online.
Contact Us now to learn more about how to provide Product enquiry service